The Honest Engine - The Legend of JFN

The Legend of JFN

In his previous tenure as a mechanic at Banks Cadillac, Jerry earned a reputation for being able to make major repairs on engines and transmissions very quickly. It wasn't uncommon for him to remove an engine from a vehicle, put it on the engine stand, tear it down into a few hundred pieces, replace all of the pistons and rings, and have that car running and driving out the door again in about six hours. Other things, like transmission replacements, oil pan replacements (which is a major job), and the like would always be done within one day, where other technicians would take two or even three days to complete the same task.

Jerry left Banks Cadillac in 2004 and went to another dealership. Working at a dealership is like being part of a small family. All the technicians know each other from other dealerships, because they tend to move from one place to another and they attend training classes together. Eventually, one of the service advisors from the new dealership where Jerry was working ended up leaving and took a job with the old dealership, Banks Cadillac.

They kept in touch. One day the service advisor relayed a story about what had transpired at the dealership.

A technician had approached him with a repair order for a customer's Cadillac. This customer's engine needed to come apart and be resealed, and it was up to this service advisor to call the customer and sell the job. The advisor told the tech, "Wait one minute, I'll get him on the phone right now." So as the tech stood there, the advisor called up and sold the job to the owner. Upon completing the phone call, the advisor turned to the technician and told him to go ahead with the work. Jokingly, he said to the tech, "You'll have that done by the end of the day, right?"

To which the technician scoffed and replied, "Who do you think I am? Jerry F%#$@ Newton?"

A legend was born.

To his friends and customers, he is known as JFN.

What are people saying about JFN.

"Once again JFN Garage has come to the rescue. We've been helped out of a jam before by Jerry in his new place of business and a happy customer previous to that. This last fix really takes the cake. I mean - where can you find a mechanic to fix your vehicle on a holiday weekend AND have it back in time for work on Monday? Well, you can find it at JFN Garage nestled deep in Goffstown.

We had been having issues with the ranger for months and once it got to the point it seemed unsafe for road travel (Matt drives over 80 miles a day in it), we texted our favorite mechanic and much to our surprise and delight, he said we could bring it in on Friday, which most of the country had off for the holiday. We left the truck in the skilled, gloved hands of JFN.

We got a call later that day with the news. Upper and lower drivers side ball joints, tensioner and a busted shackle. At that point Matt was pretty pleased with himself - I mean, when he breaks something he does it right! By this time it was the afternoon and parts would still need to be obtained - but it was Friday afternoon on a holiday weekend where most places were already long closed. But JFN came through again and got the parts needed so by Sunday morning we picked up the completely fixed truck at a reasonable cost and ridiculously unexpected and much appreciated quick turn around time.

It is a bit out of the way to get there, but I would rather give my business to someone who works hard, does great work and is honest. Our experience with JFN Garage has been great and he goes the extra mile to make the customer happy. I don't think I have ever heard a mechanic apologize for going SLIGHTLY over the original quote.

Thanks again, buddy."

Jennifer W.

"JFN has done something that I have been trying to accomplish for years. He made the wife very happy. Thank you again!"

Eric G.

"Jerry did a motor swap for me and went above and beyond. After him test driving the truck and me driving it about 3 miles, a pre-existing condition on the motor I provided him caused me to break down on my way home. He came and picked me up, returned home for some tools and patched the truck up and and sent us on our way."

Jay G.

"JFN is my hero. My truck's better than new."

Tim C.

"This is overdue. Needed JFN's help about a week ago and not only did he squeeze me into his already full workload, he found time for role playing by having me be his errand girl and topped me off not once, but twice. (Never let the customer leave without a full tank). She's shifting nice and smooth now. I am a very satisfied customer.

Thanks for helping out with Roy's truck too. It was a pleasure putting the $20 in your pocket.

Seriously, like I said in the other thread...these guys work hard and it's very satisfying to see them doing it for the right reasons, especially when in this economy it would be so easy to just screw people for the extra buck. You really feel like a friend and not a customer."

Tammy V.

"Just want to thank Jerry for fixing the TDI. Not only did he answer the phone on a Friday night, but he swung by and picked up the car. The thing feels like a new car. I'm impressed especially for a fix he probably hadn't done before, a screwed up Dual mass flywheel on a Diesel Volkswagon.

Thanks again."

Alden D.

"I picked up my Durango in Hillsboro this morning. I am happy to report that it is running like new again. All tuned up, chassis lubed, oil changed, tires rotated, brakes checked and the transmission completely fixed. I am pretty sure I am going to keep the truck till the odometer turns 300K... and with JFN as my mechanic, I have no doubts it'll make it. I depend on my vehicle to earn a living, and Jerry is extremely sensitive to that.

You have a customer for life. Thank you, JFN."

Chuck H.

"Unlike Geico, Jerry saved me a ton of time & money. 4.3 runs better then ever, thanks buddy!!!!"

Mark D.

"Jerry is the man. Picked up my truck last night. The thing is practically new again. Tranny rebuild, ball joints and a u joint on a 2000 Silverado. And the price was EXTREMELY fair. Turnaround time was quick too considering his side business is nights and weekends. I really appreciate the flexible drop-off and pick-up times."

Greg G.

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